Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's menu
Spa & Leisure
Leisure/ TV room
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Location
Gran Via 31,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Gran Via 31,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
4800 ft
Square
Plaza Mayor
2300 ft
Palace
Royal Palace of Madrid
3900 ft
Plaza de la Independencia
Parque del Retiro
4100 ft
Park
El Retiro Park
4700 ft
Museum
Museo Nacional Thyssen-Bornemisza
3700 ft
Public Building
Cybele Palace
3900 ft
Museum
Plaza de Cibeles
3500 ft
Calle Ponzano tapas
1.5
mi
Church
Real Basilica de San Francisco el Grande
1.0
mi
Museum
Museo Nacional Centro de Arte Reina Sofia
1.2
mi
Calle Alcala 42
Circulo de Bellas Artes
2200 ft
Garden
Royal Botanical Garden of Madrid
5300 ft
Museum
Museo de Historia de Madrid
2600 ft
Square
Plaza de Santa Ana
2900 ft
Paseo del Pintor Rosales
Templo de Debod
4800 ft
Theatre
Teatro Real
2300 ft
Church
Catedral de Sta Maria la Real de la Almudena
4200 ft
Museum
CaixaForum Madrid
1.0
mi
Library
Museum of the National Library
4500 ft
Museum
National Archaeological Museum
1.0
mi
Paseo del Prado Paseo Del Prado
Paseo del Prado
3600 ft
Museum
Museo Sorolla
1.3
mi
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.4
mi
Church
Iglesia San Gines
2700 ft
Calle de Ferraz
Temple of Debod
1.6
mi
Nearby
Square
Puerta del Sol
1900 ft
Casino
Gran Via
900 ft
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1200 ft
Opposite Palacio Real
Plaza de Oriente
1900 ft
Restaurants
Museo del Jamon
1800 ft
Carrera San Jeronimo 6 Calle De La Victoria
MU El Placer de la Carne
400 ft
Calle Chinchilla 3
Torres Bermejas
200 ft
Calle Mesonero Romanos 11
Hattori Hanzo
700 ft
17 Calle de Mesonero Romanos
Hotel Regente Bar & Cafeteria
200 ft
Calle Mesonero Romanos 9
El Corte Ingles
800 ft
Calle Preciados 1
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
Great location
Friendly staff
Limited dining
High price
8.2/10
Great
Rooms
8.8
Location
10.0
Service
9.3
Dining
7.5
Guest reviews
8.2/10
based on 8 reviews
9.0
9.0/10 based on 2686 reviews
Michael
United Kingdom,
April
2024
9.0/10
I had an amazing stay at this hotel in the center of Madrid. The rooms were spacious and modern, offering a balcony with a great view and 2 double beds, making it super comfortable. The service was exceptional with a Hong Kong-based Hyatt Asia design service team manager ensuring everything was top-notch. The location was perfect, right on the shopping street opposite to Primark, and the gourmet food provided was delightful. The facilities were luxurious, making my stay truly enjoyable.
Rooms
9.0
The rooms were spacious and modern, with a balcony offering a great view and 2 double beds.
Service
9.0
The service was exceptional, with a Hong Kong-based Hyatt Asia design service team manager ensuring a top-notch experience.
Location
10.0
The location was perfect, right on the shopping street opposite to Primark, making it very convenient for shopping and exploring.
Dining
8.0
The gourmet food provided was delightful and added a special touch to my stay.
Facilities
9.0
The facilities were luxurious and exceeded my expectations, providing a truly indulgent experience.
Antonio
United States,
April
2024
8.8/10
The hotel is located in the heart of Madrid on the vibrant Gran Via, providing guests with wonderful views and easy access to shopping and attractions. The rooms offer a spacious layout with two comfortable double beds and a balcony or terrace overlooking the bustling city. The service is top-notch with a dedicated Hong Kong based Hyatt Asia design team manager, ensuring a luxurious and attentive experience. While the dining is noted for its classic dishes, the facilities are well-equipped to meet travelers' needs.
Rooms
9.0
The rooms are spacious and comfortable, with the added bonus of a balcony offering stunning views of Gran Via.
Service
9.0
The service is exceptional, with the Hyatt Asia design team manager ensuring a high level of luxury and attention to detail.
Location
10.0
The hotel is perfectly situated in the heart of Madrid on the bustling Gran Via, making it convenient for shopping and exploring the city.
Dining
8.0
The dining experience features classic dishes that are sure to satisfy guests' palates.
Facilities
8.0
The hotel offers a range of amenities and facilities to enhance guests' comfort and convenience during their stay.
John
United States,
December
2023
8.8/10
Wow, this hotel was an absolute gem in the heart of Madrid! The rooms were cozy and spotless, offering a balcony with an incredible view of Gran Via. The service was top-notch, and the location couldn't have been more perfect, just a stone's throw away from the city center. However, the dining options, especially for curry lovers like myself, could use a boost. On the bright side, the facilities were impressive, making my stay even more enjoyable.
Rooms
9.0
I loved my room with the cozy double beds, balcony, and stunning view.
Service
9.0
The Hong Kong based Hyatt Asia design service team manager exceeded all my expectations with their exceptional service.
Location
10.0
The hotel's location was a dream come true, putting me right in the bustling center of Madrid.
Dining
7.0
The dining experience, especially for curry enthusiasts, left something to be desired.
Facilities
9.0
The hotel's facilities were fantastic, adding great value to my stay.
Gregory
United States,
November
2023
8.4/10
The hotel has a wonderful view and two double beds in the room, offering a great experience, but the price may not be the best value for money. The service is top-notch, except for paid shuttle services. The location is excellent, right on the shopping street opposite to Primark. The dining experience is average, with a note on the sausages. The facilities are good overall.
Rooms
8.0
The room with a balcony and a wonderful view was superb. Having 2 double beds added extra comfort.
Service
9.0
The service provided by the Hong Kong-based Hyatt Asia design team manager was exceptional, offering many amenities except for some paid shuttle services.
Location
10.0
The hotel's location is fantastic, just a short walk to the metros and all shops on the bustling shopping street opposite to Primark.
Dining
7.0
Facilities
8.0
The hotel facilities were suitable for a comfortable stay.
Jim
United Kingdom,
November
2023
8.8/10
The hotel offers stunning rooms with balconies boasting breathtaking views. The service provided by the Hong Kong-based Hyatt Asia design team manager is exceptional. The prime location on the shopping street opposite to Primark makes it convenient for exploring Madrid. However, the dining options are somewhat lacking in savory pies. Overall, a comfortable stay with beautiful views and top-notch service.
Rooms
9.0
My room with a balcony had a great view, making my stay even more special.
Service
10.0
The service provided by the Hong Kong-based Hyatt Asia design team manager was top-notch and personalized. Every detail was taken care of.
Location
10.0
The hotel is perfectly situated on the shopping street opposite to Primark, right in the center of Madrid, making it convenient to explore the city by foot or metro.
Dining
7.0
While the dining experience lacked savory pies, the other aspects compensated for this minor setback.
Facilities
8.0
The hotel offers a great range of facilities to enhance your stay.
Chris
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at this hotel with a stunning terrace overlooking the Gran Via. The view from the balcony was fantastic, but there were some minor issues with the room amenities. The service provided by the Hong Kong based Hyatt Asia design service team manager was exceptional, and I appreciated the array of services available. The location was perfect, right in the heart of Madrid with easy access to all shops. However, the dining options, especially for oysters, were limited. The facilities were modern and convenient, although there were some disruptions during my stay.
Rooms
8.0
The room with a terrace overlooking the Gran Via was absolutely breathtaking, but there were minor issues with the amenities.
Service
9.0
The service provided by the Hong Kong based Hyatt Asia design service team manager was exceptional, and I found the range of services offered to be very convenient.
Location
10.0
The hotel's location in the heart of Madrid was ideal, providing easy access to all the shops in the City Center.
Dining
7.0
The dining options, especially for oysters, were somewhat limited during my stay.
Facilities
8.0
The hotel facilities were modern and convenient, although there were some disruptions that affected the overall experience.
William
United Kingdom,
June
2023
8.8/10
I truly enjoyed my stay at this hotel. The terrace overlooking the Gran Via was spectacular, providing a fantastic view. The room was comfortable and clean, and the staff went above and beyond to make my stay memorable. However, the dining options were limited, and the price was a bit high for the overall value.
Rooms
9.0
My room with a terrace overlooking the Gran Via was a delight, offering a stunning view of the city. It was clean and provided a wonderful ambiance.
Service
9.0
The Hong Kong based Hyatt Asia design service team manager and the entire service team were exceptional. They were attentive and ensured all my needs were met.
Location
10.0
The hotel's location on the Gran Via in Madrid City Center was ideal, making it easy to explore the city either on foot or by metro. The proximity to the center added great convenience to my stay.
Dining
8.0
Although the hotel lacked a shabu-shabu dining option, the other choices were satisfactory. The price for dining was reasonable considering the quality of the food.
Facilities
8.0
The hotel's facilities were well-kept and contributed to a comfortable stay. However, the paid options were a bit pricey.
Great location
Limited dining
Tim
United Kingdom,
April
2023
9.2/10
I absolutely loved my stay at this hotel! The rooms were cozy and had a balcony with a wonderful view overlooking the Gran Via. The service was top-notch with the Hong Kong based Hyatt Asia design service team manager ensuring everything was perfect. The location couldn't have been more convenient, right on the shopping street opposite to Primark in the City Center of Madrid. The dining, though limited to chocolate croissants, was a delightful treat. The facilities were fantastic, especially the terrace with a view.
Rooms
9.0
The rooms were cozy and had a balcony with a wonderful view overlooking the Gran Via.
Service
10.0
The service was exceptional, with the Hong Kong based Hyatt Asia design service team manager ensuring everything was perfect.
Location
10.0
The hotel is in a very convenient area, right on the shopping street opposite to Primark in the City Center of Madrid.
Dining
8.0
The dining experience, though limited to just chocolate croissants, was a delightful treat.
Facilities
9.0
The terrace overlooking the Gran Via was a highlight for me, providing a fantastic view.
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Hyatt Centric Gran Via Madrid Hotel10.06
-
11.06.2025
